Customer Service

How can I change my delivery address?

You can change the shipping address if our warehouse has not yet prepared your order for shipping and the carrier has not yet received all of the information. Once the order of your status in our warehouse changes to “in preparation,” this option will no longer be available. In this case, please contact the carrier as soon as you receive the tracking information for your order. However, please keep in mind we cannot guarantee a successful address change.

* You are not able to change the shipping method.

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