Customer Service

How much does it cost to return a product/change size?

The customer must bear the costs for returning the goods except for cases where the product is damaged or faulty. 

You must send it by your own means with the carrier you want. The cost will depend on the transport company of your choice and will not be refundable.

Remember to send the products you want to return with Delivery duty paid in order to make sure that the package arrives without any problem.

* You must place a new order if you wish to receive a new product or size.


Other related questions: