Customer Service

All our products have an estimated delivery date which varies depending on the region. This date is constantly updated and may change depending on: our stock levels, logistic preparations and national festivities (local festivities are not considered) in order to provide you with the most accurate information possible. All delivery dates are approximate and are subject to change due to matters beyond our control. This delivery date is recalculated at the end of the purchase process when you give us your zip code, keep in mind that there are some zip codes considered "remote" by transport companies for which it is possible that delivery date may be extended.

We will dispatch all products comprised in your order at the same time, so the actual delivery date will always be set to the latest date. Please note that some products have a longer delivery time as they need to be ordered from the supplier. In the event that one or more products must be ordered, your entire order will be sent only once everything is received (an order will not be sent in parts). You will be notified of this at the time of placing your order.

This delivery time is for orders placed before 4pm GMT (UTC +1), only business days, not counting weekends and bank holidays. Orders placed after that time will be shipped the next working day.

USA: 

• Post Mail $9.99 (all taxes and duties included) - Delivery time: 8 days on business days*
• DHL EXPRESS $19.99 - Delivery time: 48H on business days*

Europe (EU):

• Post Mail $12.99 (all taxes and duties included) - Delivery time: 5-8 days on business days*
• DHL EXPRESS $24.99 - Delivery time: 24-48H on business days*

Europe (Outside the EU):

• Post Mail $8.99 (all taxes and duties included) - Delivery time: 7-8 days on business days*
• DHL EXPRESS $19.99 - Delivery time: 24-48H on business days*

Asia: 

• Post Mail $14.99 (all taxes and duties included) - Delivery time: 8-10 days on business days*
• DHL EXPRESS $29.99 - Delivery time: 48H on business days*

Africa:

• Post Mail $14.99 (all taxes and duties included) - Delivery time: 20-22 days on business days*
• DHL EXPRESS $29.99 - Delivery time: 48H on business days*

Oceania: 

• Post Mail $19.99 (all taxes and duties included) - Delivery time: 10-15 days on business days*
• DHL EXPRESS $29.99 - Delivery time: 3-4 days on business days*

* Not counting weekends and bank holidays. Delivery time for orders placed before 10am GMT (UTC +1) only on business days.

Fees relating to these customs charges shall be borne by the consumer and paid at the customs office upon receipt of the order.

For other international shipments: www.funidelia.info